Could sites close on this tour?

Due to circumstances beyond our control, sites may occasionally close. We make every effort to stay as close to the advertised itinerary as possible but substitutions/omissions may be necessary.
Is there much walking on this tour?

Yes, this tour does involve walking. Guests should be able to walk at a moderate pace without difficulty and comfortable walking shoes are a must!
Is this tour accessible to guests with mobility impairments?

Unfortunately due to the nature of this tour it is not suitable for guests with mobility impairments, or for wheelchairs or strollers. Please contact the Guest Experience team at
[email protected] to make alternative arrangements.
Does this tour always visit the Rialto Market?

The Rialto Fish Market is closed on Sundays. If you take the tour on a Sunday we will still visit Rialto but you won't see as much activity around the market.
Can I bring a bag with me?

Large bags, trolleys and backpacks cannot be accommodated on this tour.
What's the cancellation policy for this tour?

This experience is refundable up to 7 days before your tour. Important: You must provide the following details for every guests in your party at the time of booking: first name and last name. All guests must bring ID on the day of their tour as it is required to visit the St. Mark's Basilica.
Is proof of identity (ID) required for this tour?

Yes! Please ensure that all members of your party, including children, have a valid ID on them on the day of the visit.