Is this tour accessible to guests with mobility impairments?

Unfortunately due to the nature of this tour it is not suitable for guests with mobility impairments, or for wheelchairs or strollers. Please contact the Guest Experience team at
[email protected] to make alternative arrangements.
What is the cancellation policy for this tour?

This tour is fully refundable up to 7 days prior to the event. Within 7 days, this tour is 100% non-refundable.
Is proof of identity (ID) required for this tour?

Yes! Please ensure that all members of your party, including children, have a valid ID on them on the day of the visit.
Can I change the name for my ticket after booking?

Name corrections are possible up to 7 days before the visit. After this, changes may not be possible.
What is the dress code for the Vatican?

Access to the Vatican Museums and Sistine Chapel is permitted only to visitors dressed modestly (no sleeveless blouses, no miniskirts, no shorts, no hats allowed). All guests regardless of gender must cover their shoulders and knees.
What happens if my name doesn’t match my ID?

It's very important that you provide your full name exactly as it matches your ID at time of booking. If the name on your ticket does not match your ID, security may deny entry and sadly there's nothing we can do. Refunds will not be provided.