Overall, the experience was great and very helpful. Our tour guide was very knowledgeable and we didn't feel rushed or anything, we enjoyed the trip immensely. However, we had a little trouble finding the meeting place to meet our guide who would take us to Versailles. I wish there was a landmark included on the paperwork on where to meet the guide at the train station in addition to an address. <br /> We had to call the 800 number to find out that we need to meet in front of the 'luggage' monument outside of the train station. Luckily, we left a little early and had time to spare in case we get lost - otherwise, we would have missed the guide. He actually waited for 5 minutes and left another couple who probably got lost just like us. He was very pleasant and attentive and guided us to Versailles and handed us over to the other tour guide with no issues.<br /> Please add a specific meeting point instruction for your future customers. We did enjoyed ourselves when we got there. Thank you!
Tripadvisor customer · MARIA ·
Nov 01, 2025