I had Tim as a tour guide which added a big plus to my experience. He knows his stuff and is excited, answers questions and mix in a good amount of humor.
Amazing experience. Clear instructions where to meet -> people with yellow jackets waited there. I went there on December 15th but it was awesome for the boat. No lines, no stress and a bunch of great photos etc. WOW! I would definitely book it again. The behind the falls experience was also great!
U can bring a backpack (small/medium).
Everything is okay walkable in winter but make sure u bring real shoes who are water proof and warm + waterproof pants because the poncho only covers so much.
Ps.: someone left a negative comment that got me suspicious about them still running because they said “…it got canceled because of the ice without notice…” -> in my understanding now, that was once in a decade where they started later operating after winter break (spring) because the ice still came down the falls which meant they had to indeed cancel but just for your own safety. Because Ice is not controllable coming back up (hitting a boat worst case).
Viator customer · Sophie ·
Dec 15, 2025